Shipping policy
Shipping Policy
Thank you for shopping with Gabadini Sleep. This policy explains how we process and ship orders, delivery expectations, and what to do if something goes wrong.
Order Processing
Orders are processed as soon as reasonably possible after payment is confirmed.
Once your order ships, we’ll send you a shipping confirmation with tracking information where available.
Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout.
Delivery estimates begin once your order has shipped and are not guaranteed. Carrier delays, customs processing, weather, public holidays, or other circumstances outside our control may affect delivery times.
Shipping Costs
Shipping charges are calculated at checkout based on your destination, order weight, and available shipping method.
Any free or discounted shipping available for your order will be shown at checkout before payment.
International Orders, Duties & Taxes
International orders may be subject to VAT, customs duties, import taxes, brokerage fees, or carrier handling charges.
Where these charges are collected by us at checkout, they will be shown before you complete your purchase.
Where duties or taxes are not collected at checkout, you may be required to pay them before or at delivery. These charges are determined by the relevant customs authority and/or carrier and are the customer’s responsibility unless we expressly state otherwise at checkout.
Customs processing can also affect delivery times.
Order Tracking
When tracking is available, your shipping confirmation email will include a tracking number or tracking link.
Please allow some time after dispatch for tracking information to update.
Shipping Destinations
Available shipping destinations are shown at checkout.
If your country or region is available for selection and a shipping method is offered, we are currently able to accept orders to that destination.
Address Accuracy
Please check your delivery address carefully before completing your order.
If you notice an error, contact us as soon as possible. We may be able to correct the address before fulfillment begins, but changes cannot always be made once an order has entered processing or shipped.
Lost, Damaged or Delayed Orders
If your order appears lost, arrives damaged, or is significantly delayed, please contact us and we will help investigate the issue with the carrier.
Order Changes & Cancellations
If you need to change or cancel an order, contact us as soon as possible.
We may be able to make changes before fulfillment begins. Once an order has been processed or shipped, changes or cancellations may no longer be possible.
Cancellation of an existing order is separate from cancellation of a subscription. For future subscription renewals, please use your Gabadini Sleep customer account or contact us for assistance.
Questions?
Contact our team at: